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Keep your Salesforce platform running at peak performance with our dedicated managed services team. From proactive monitoring and bug fixes to quarterly release management and continuous optimization — we handle it all so your team can focus on business.
Real-time monitoring of org health, governor limits, API usage, storage, and performance metrics with automated alerting.
Rapid resolution of issues and delivery of small enhancements through a managed backlog with agreed SLAs.
3x yearly Salesforce release management — impact analysis, sandbox testing, regression testing, and production deployment.
Tier 1 and Tier 2 end-user support with knowledge base maintenance and quarterly training sessions.
Ongoing security audits, user access reviews, field-level security optimization, and compliance monitoring.
Quarterly performance reviews covering SOQL optimization, Lightning page load times, batch job efficiency, and data archival.
Comprehensive org assessment, documentation review, and knowledge transfer from your team to our managed services pod.
Define support tiers, response SLAs, escalation paths, communication channels, and reporting cadence.
Ongoing support, monitoring, and enhancement delivery through dedicated team with sprint-based backlog management.
Monthly service reviews, quarterly business reviews, and proactive recommendations for optimization and innovation.
Your own named team of admin, developer, and architect — not a rotating ticket queue. Continuity builds deep org knowledge.
We catch issues before they impact users through automated monitoring, predictive analytics, and quarterly health checks.
Scale hours up or down based on business needs. No long-term lock-ins — we earn your business every month.
We don't just maintain — we continuously identify opportunities to leverage new Salesforce features and improve your ROI.
We offer Bronze (business hours, 8hr SLA), Silver (extended hours, 4hr SLA), and Gold (24/7, 2hr critical SLA) tiers. Each can be customized to your needs.
Our release management process includes: feature review, impact analysis, sandbox testing, regression testing, go/no-go decision, production deployment, and post-release monitoring.
Yes. Our managed services cover Sales, Service, Marketing, Commerce, Experience, Data, and Industry Clouds, plus MuleSoft and Tableau.
Monthly service reports include: tickets resolved, SLA compliance, hours consumed, backlog status, and proactive recommendations. Quarterly business reviews cover strategic alignment.
Typical onboarding takes 2-3 weeks including org assessment, documentation, knowledge transfer, and tooling setup. Critical support can begin within 48 hours if needed.
Schedule a free discovery call with our managed services & support specialists.
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